Common questions about BT Wi-fi

Tell me more about BT Wi-fi

They're the same thing. Simply it's an internet connection without wires. You can do everything that you'd do plugged in at home or in the office. Facebook, Twitter, email, games, music, you name it.

BT Wi-fi means you can do it all out and about at over 5 million hotspots around the UK & Ireland.

BT Wi-fi (inc. BT Openzone) is a wireless broadband (wi-fi) service that you can access in public places (hotspots) such as airports, hotels, coffee shops, motorway service stations and city centres. Get online at over 5 million BT Wi-fi hotspots throughout the UK and Ireland, and at selected locations outside the UK. BT Broadband or BT Mobile comes with unlimited free BT Wi-fi access so there's no need to pay for 3G or a dongle to get internet on the go. If you don't have BT Broadband or BT Mobile, all you need is a BT Wi-fi subscription or voucher.

Buy BT Wi-fi access now

To find out more about BT Broadband for home use, go to

To find out about BT Business Broadband, go to

To find out more about BT Mobile, go to:

To help make sure you receive a safe, reliable and robust service, BT Wi-fi encrypts your account details at login. We also advise you make sure you have up to date firewall and anti-virus software to guard against any attacks and we strongly recommend you consider using a virtual private network (VPN), which protects your data from being intercepted. You will find the option to disable cookies via your internet browser options. Note however that some web sites may not support this function.

Visit our security section to read more about the things you can do to be even safer online.

BT Wi-fi gives you internet access, at broadband speeds, at over 5 million places across the UK. You can easily get online where you want to like in cafés, hotels, stations, airports and city centres. And you can choose from lots of brand names offering our wi-fi service such as Starbucks, Hilton, Menzies, John Lewis, National Trust, Goals 5-aside and Thistle Hotels.

It's all free and unlimited if you have BT Broadband or BT Mobile. To find out more go to for your home, or if you have BT Business Broadband or for BT Mobile.

Buy BT Wi-fi access now

BT Wi-fi is a member of the Fon international wi-fi community. All BT Broadband customers who've opted in will agree to securely share a portion of their wi-fi bandwidth through a separate channel on their hub. In return, they can use the world's largest wi-fi network for free. That's over 14 million wi-fi hotspots around the world.

Yes. BT Broadband and BT Mobile comes with free unlimited wi-fi minutes. If you aren't a BT Broadband or BT Mobile customer, you can buy BT Wi-fi access now.

To find out more about BT broadband go to for your home, or for your business. To find out more about BT Mobile go to

Dummies guide to BT Wi‑fi

Want to use BT Wi‑fi but not sure how? Our short guide will explain where you can find us and how to get online

Need help connecting?

Get help setting up a wireless connection on your device and view our step to step guides to logging in.

BT Wi‑fi subscription

New 3 month and 12 month BT Wi‑fi subscription! Perfect for those who want regular access to BT Wi‑fi