BT Wi-fi for business

Aberdeen Airport rolls out unlimited free wi-fi for customers

Aberdeen International Airport's management has confirmed that they will offer unlimited free wi-fi facilities to their passengers from April 2.

Customers using the Dyce terminal will soon be able to use the completely free wi-fi service, in an initiative which will offer unlimited access to the network for passengers in all public areas of the main terminal building, both before and after security.

A number of airports currently offer a limited service, often restricted to a few free minutes followed by a paid period, but the team in Aberdeen has decided to move one step further and open up the service, on an unlimited basis, for all customers, in partnership with BT.

Last year, a number of passengers were interviewed as part of the process to create the recently launched customer charter. Many of the respondents said that free wi-fi would be the one thing that Aberdeen International could introduce to improve the customer experience.

Roger Hunt, the airport's operations director, said: "When we launched the charter back in January, investigating our wi-fi capabilities was a key commitment. I am delighted that we are now in a position to confirm this important development publicly.

"It will provide our customers with the connectivity that they expect from a forward-thinking airport, and will be of benefit to our business and leisure passengers in equal measure.

Brendan Dick, a director of BT Scotland, echoed that view, in stating: "We're really excited to be working on this project with Aberdeen International Airport.

"With passengers bringing smartphones and tablets on their journey, wi-fi on the move is an essential service for any airport. We're seeing travellers check out flight information, book ahead at their destinations and catch up on work.

"Free wi-fi is also really important for younger travellers - or business travellers through the week. If they're connected and not missing out, they're happier while waiting for flights."

The new free service will be available to passengers from the start of business on April 2.

Those wishing to access the new system will be directed, in the first instance, to a one-time registration screen. Thereafter each individual device, be that a laptop, tablet or smart phone, will be recognised, and the system can be accessed in future with no further need to log on.

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