Rochdale Boroughwide Housing (RBH) is focused on getting ts residents better connected.
The government highlighted the importance of being connected in its 2017 Digital Skills and Inclusion Strategy. Without affordable internet access, people miss out on health services, job opportunities and news from family and friends. And without that digital safety net, there’s a risk of social isolation.
In Greater Manchester, 14% of men and 11% of women are likely to experience social isolation. People who live on their own and without internet access have a greater chance of
becoming socially isolated. Especially if they don’t speak to someone daily.
RBH understood the issues surround social exclusion and wanted to make sure they could keep everyone in the Independent Living Schemes connected.
Without wi-fi, lower income families are having to pay more for services because they can’t access the best deals.
The RBH were keen to increase the capacity for people to use the internet and get people online as quickly as possible. This included residents who didn’t have wi-fi and those who were new to the web.
We stepped in to give the RBH a hand. We installed our endto- end managed wi-fi network. We sorted everything. From the internet connection, to equipment to cabling. With our all year round 24/7 helpdesk that’s on hand to help them with everything from setting up devices to finding hotspots, it was the best solution for the RBH.
And we hosted a day called “Tech and Teach”, which we set up to help the community get online and be confident using the internet.
Some residents had devices to access the internet but they lacked the confidence to go online. But with Tech and Teach, that changed. We helped them set up email accounts and learn basic IT skills to encourage them to use the internet. And because there was some worry about getting online, we ran a session on staying safe online too.
Now everyone’s feeling a bit more comfortable. Residents use their devices to go on the web and know how to stay safe online. So they have access to all the things they need in this digital era. Like government services and deals that best suit them. So it means their money goes further too. And it means they can interact with friends and family to reduce social isolation.
Free BT Wi-Fi for BT Broadband and BT Mobile customers
With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Connect for as long as you like and save your mobile data for when you really need it.
Log in to hotspots using your BT ID. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a hotspot whenever you're in range.
Download our BT Wi-Fi app and it'll connect you to a hotspot whenever you're in range.